Monday, July 27, 2015

That Sucks: and POP/IMAP Email Sync - Another Update

So we're ticking down the days to the Winter '16 release and the end of life for Salesforce's Outlook Connector. As you'll note from my previous posts here and the update here, the roadmap looks like this: if you want to sync your emails to Salesforce, your email needs to live on an Exchange server, or you'll need to pay for a third party AppExchange app (most likely at a per user seat license charge).

The roadmap to SUCKS was probably backed when Microsoft signed an agreement with Salesforce. After all, if you're using Gmail, how can Microsoft force your hand to switch to Microsoft's hosted Outlook365?

But I like to check for updates on these things so you don't have to. And the latest update is... No Update. For fun, I like to periodically check the Idea Exchange post and see if community specialist Kristie Garafola has posted any updates, but it's been three months and nothing new.

You'll still see the "Considered For Future Roadmap" label on the idea, but who are we kidding -- that's been there for quite some time. They might as well label it, "The Check is In The Mail". Please let the excitement around this issue dissipate enough that people forget about it by the time we EOL the Outlook Connector. But if it will make you feel better, you can click the Thumbs Up button!

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