Good Design vs Online Piracy: What So Many Get Wrong

Right versus pragmatic is from a blog by Marco Arment, creator of Instapaper. It's a nice post on how the Hollywood Media industry is failing to adapt their delivery model to their customer base. It's also a great reminder about how often businesses and process owners want to force users into a poorly functioning design simply because it meets some other objectives that probably have little to do with the actual process. Worth a read.