However, any optimism on my part was quickly squashed with a visit to the Apple Store. What I learned / confirmed:
- The only inventory available in the store each day is through the online reservation system.
- There is no line at the store. The reservation system is supposed to help save you a trip to the store
- There is no way to do the leasing / upgrade program without purchasing in the store.
- There was virtually no surprise at my frustration with the online reservation system from the clerk at the store working the door.
It really is kind of astonishing to me how a brand that I used to value so highly could become one that generates such anger in me now.